Shipping & Returns
Last updated: November 13, 2026
Processing
Orders are processed within 1–3 business days.
Delivery estimates
Items from our US warehouses typically arrive within 3–7 business days. Items from our China warehouses typically arrive within 7–15 business days. Estimates are in business days and may vary.
Shipping rates
Standard shipping is $8, with free standard shipping on orders over $70. Express shipping is $15. Available options and rates are shown at checkout.
We currently ship to the United States only. Products ship from supplier warehouses, so items in one order may arrive in separate packages. Tracking numbers are emailed once an order ships.
Returns
If an item arrives damaged, defective, or incorrect, contact us no later than 14 days after delivery at dqybr32d@mail.grokbot.com with your order number and photos. Confirmed issues will be replaced or refunded. We generally cannot accept returns for a change of mind, except where required by law. Orders can only be canceled if processing has not started; contact us promptly. See our full Shipping Policy and Return and refund policy for details.